Reception - Guest Services at Cove UK
Wigton CA7 4QQ, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

24 Nov, 25

Salary

0.0

Posted On

25 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service

Industry

Hospitality

Description

Solway is part of the Cove UK family, a coastal holiday park in Cumbria, with one of the UK’s most beautiful National Parks right on its doorstep, the Lake District.
We are a passionate, customer-centric business and our goal is to consistently deliver hospitality with excellence, as well as creating a safe, friendly and innovative environment for our guests to enjoy and employees to work in.

EXPERIENCE/SKILLS REQUIRED:

  • Able to work in a fast paced and full-on environment
  • Have a keen eye for detail
  • Experience in upmarket holiday accommodation
  • Customer service and management experience preferable
  • Experience in a role with focus on standards and revenue generation
    If you think the perfect candidate is you, then we’d absolutely love to hear from you!

How To Apply:

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Responsibilities
  • Role model the company values and behaviours at all times: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, Kindness
  • Manage our busy, vibrant guest experience
  • Promote the park as the premier holiday destination it has become so widely known for
  • Building a successful team that delivers exceptional service
  • Coaching and developing team members to exceed our guest, commercial and lifestyle targets
  • Create an environment where our guests will want to return to time and time again
  • Work closely with the revenue and marketing team, promoting our premium accommodation and facilities both regionally and nationally
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