RECEPTION MANAGER - 4* HOTEL CARLOW €40K

We are currently recruiting for an experienced Reception Manager for our client to join their friendly Front Office team. Reporting to the General Manager, you will lead and support a great team to ensure their guests receive a warm and efficient welcome for every stay and oversee the department. They are looking for a very customer focused manager that can deliver an excellent guest experience.

REQUIREMENTS:

• Previous experience as Front Office Manager within a 4* or 5* property.
• Working knowledge of Front Office Systems
• Excellent written and spoken levels of English.
• Excellent interpersonal, organizational and communication skills.
• Very well presented.

• Preparation, implementation and training of SOP’s and Standards.
• Ensuring arrival & departure procedures are followed to ensure a positive guest experience.
• Attend meetings such as Morning stand up and weekly Head of Department meeting.
• Overseeing the allocation of rooms and liaising with Accommodation to ensure timely availability.
• Promote the Hotel, it’s outlets and local activities to all guests.
• Ensure filing & administration in the department is in order.
• Recruitment & training of new team members.