KEY PERFORMANCE AREAS INCLUDE:

• Assisting with Club Administration when necessary
• Cash management
• Communication with members and staff
• Managing of Receptionist
• Monitoring of access and overrides for staff and members
• Reception stock control
• Resolving member complaints
• Training of Receptionist

EXPERIENCE & COMPETENCIES REQUIRED:

• Ability to motivate staff and lead by example
• Advanced levels of administrative accuracy
• Display friendly and efficient qualities that reflect the Planet Fitness way
• Display uncompromising levels of honesty and integrity
• Have excellent communication skills and be able to liaise at all levels
• Intermediate PC skills
• Must be able to work shifts
• Possess high level energy levels
• Previous experience within a front desk or welcome desk position added advantage
• Proven track record in managing staff, planning, organizing, conflict handling and problem solving
• Have reliable transport
  CV’s can be sent directly to Reception.hazelwood@planetfitness.co.za / CGM.Hazelwood@planetfitness.co.za

• Responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximize member satisfaction.
• Willingness to conduct group exercise classes