An exciting opportunity has become available for a Reception Manager to join our team here at the Ramada Plaza By Wyndham Wrexham.
The only 4 star hotel in Wrexham. With 85 bedrooms and 6 meeting rooms we are a busy property situated near the hospital.
We are looking for someone who is not only a strong Manager but who has strong leadership skills. We are looking for someone who has experience as a Reception Manager or Reception Supervisor looking to step up in their career.

Expectations

• Overseeing the running of both the Reception team and Nights
• Training and development of team members
• Managing the effective booking and welcome of guests
• Up-selling and maximizing every opportunity
• At least 2 year experience, preferably in a 4* hotel
• Strong team management ability
• Able to deal with guest queries and issues
• Knowledge of Hotel Reservation systems and IT front office systems
• Have a confident and friendly personality with a passion for people
• Well presented with excellent spoken and written English
• The Rewards
• 28 days annual holiday including bank holidays
• Meals provided

If you feel you fit the role and would be a great addition to our team please apply.
Job Type: Full-time

Benefits:

• Canteen
• Company events
• Company pension
• Discounted or free food
• Employee discount
• Free parking
• On-site parking

Ability to commute/relocate:

• Wrexham LL13 7YH: reliably commute or plan to relocate before starting work (required)

Experience:

• Hotel Reception: 2 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In perso

Please refer the Job description for details