An exciting opportunity has arisen at Amber Lodge Nursing Home for a Part-Time Reception Manager. If you are looking family friendly working hours and want to work in a friendly environment with a strong ethos of ‘Resident Comes First’ then this might be just the role for you.’ If you wish to discuss further then please contact the Home Manager on 01332 740740

QUALIFICATIONS:

Knowledge of IT systems, Office Administration
experience.

2. KNOWLEDGE AND ABILITIES

2.1 To demonstrate and have an understanding of the client groups within a Care Homes setting, specifically in relation to administrative matters.
2.2 In addition to the qualification requirements it is considered the post holder will have knowledge in respect of:
2.2.1 Numeracy and literacy.
2.2.2 Following general office administrative policies and procedures, maintaining records, word processing, filing, photocopying, logging incoming telephone calls; and incoming/outgoing mail.
2.2.3 The ability to establish and maintain good relationships with residents, staff and professionals from external agencies via telephone, e-mail, writing, and in person.
2.2.4 To assist the Home Manager in the delivery of high quality administrative services within the Care Home.
2.2.5 The willingness to attend courses and seminars from time to time in order to keep up to date with developments in respect of the duties of the post-holder.
2.2.6 The need to maintain confidentiality.

6. USE OF TECHNOLOGY / PRACTICAL SKILLS

6.1 Some knowledge, understanding and practical experience of IT packages is required.
6.2 The ability to assist the Home Manager with the compilation of statistical information using relevant IT packages.
6.3 Input information into the computerised databases.
6.4 Willingness to develop knowledge and skills and the current technology used in the home.

1.1 To provide administrative support to Amber Lodge Nursing Home
1.2 Under the direction of the of the Home Manager and other nursing
/senior care staff, to liaise with residents, families, and various other bodies, e.g. Occupational Therapy, GP’s, Social Services, Physiotherapy, Health, Charitable Organisations and other external bodies to contribute towards the smooth day to day running of the home.
1.3 In conjunction with the Home Manager and in their absence to be responsible for the general administration within the Care Home.