The Skipton Hotel are seeking a Reception Manager! The Skipton Hotel is a great addition to the Amaze hotel portfolio, with 96 bedrooms and conference facilities catering for up to 500. We are seeking an Reception Manager who is looking for their next exciting opportunity. The Skipton Hotel is located on the Leeds & Liverpool Canal and has a wide variety of leisure and business guests which provide a great variety to the role.
The Reception Manager is responsible for the day to day running of the hotel reception, ensuring the highest quality of guest service standards are adhered to by the Reception team. This role will require you to deliver exceptional service and create lasting impressions. As the main point of contact for the hotel guests you will need to be warm and motivated with a strong desire to exceed their expectations

We are seeking a Reception Manager to manage our reception team, ensuring excellent & professional guest service is consistently provided at all times. The role includes the following duties:

• Ensuring smooth check in and out procedures.
• Delivering exceptional customer service at all times.
• To ensure that the reception team is trained to a high standard
• To manage staff rotas and adapt them to meet service/business needs
• To regularly review the performance of staff and conduct annual reviews

What’s in it for you?

• Free parking on site – in our spacious and secure car park.
• £30 per night - staff stays at Shrigley Hall Hotel and Spa and additional partner hotels, all situated in stunning locations with magnificent scenery.
• £55 per night – discounted stays for friends and family at Shrigley and partner hotels.
• 40% discount on our brand new state of the art spa –includes spa visits and entry. 15% discount for spa visits and entry for friends and family.
• 50% discount on food and drinks agreed upon visit.
• Cycle to work scheme.
• Free Gym Membership.

Please do not hesitate to contact us if you would like more information on this new and exciting job opportunity.
Job Type: Full-time
Pay: Up to £27,000.00 per year

Additional pay:

• Tips

Benefits:

• Cycle to work scheme
• Discounted or free food
• Employee discount
• Free parking
• Gym membership
• On-site gym
• Referral programme

Schedule:

• Weekend availability

Work Location: In perso

• Ensuring smooth check in and out procedures.
• Delivering exceptional customer service at all times.
• To ensure that the reception team is trained to a high standard
• To manage staff rotas and adapt them to meet service/business needs
• To regularly review the performance of staff and conduct annual review