Department: Administration
Location: Ashford & Canterbury
Salary: £25,633.33 - £27,334.40 per annum dependent upon experience and qualifications. We offer enhancements for Saturdays and any work between 8pm and 7.30am on weekdays at time +30% of your basic salary rate. For Sundays and Bank Holidays at time + 60% of your basic salary rate.
Closing Date: 2nd September 2025
Spencer Private Hospitals are looking to recruit a friendly, welcoming, and enthusiastic Reception Officer to join a motivated administration team that delivers outstanding customer service to a variety of self-pay, private medical insured, and NHS patients.
You will need to be flexible, have a good telephone manner, excellent face to face interpersonal skills and an ability to prioritise workloads and demonstrate team work to be successful in the role.
Full Time Hours: 37.5 hours per week. There will be the requirement to work weekends as clinics dictate on a rota with the team.
Interview Date: 11th September 2025

QUALIFICATIONS AND EXPERIENCE

• Maths and English (GCSE or equivalent) Grade C or above
• Proven experience working with the public both over the phone and face to face
• Knowledge/experience in a healthcare/medical environment
• Experience of bookings appointments
• Excellent knowledge of Microsoft Packages
• Exceptional customer service skills
• Proven track record of delivering service beyond all expectations
• Outstanding Communication Skills
• Organised and methodical in approach
• Ability to act on own initiative
• Team Player
• Ability to travel between sites

Please refer the Job description for details