JOIN OUR TEAM AS A FRONT DESK MAESTRO AND CLIENT CARE EXTRAORDINAIRE!

Position: Team Lead
Job Type: Part-Time, Permanent
Location: Fitness Connection - Richmond Hill
Are you ready to be the welcoming face of our establishment? We are seeking a dynamic and organized individual to join us as a Customer Service Representative. If you have a passion for delivering exceptional client experiences and thrive in a fast-paced environment, this role is perfect for you!

QUALIFICATIONS:

To excel in this role, you should possess the following skills:

• Previous experience in a fitness, dental, or medical office setting is advantageous.
• Proficiency in office software and ability to quickly learn new computerized systems.
• Strong organizational skills with meticulous attention to detail.
• Excellent communication abilities and a warm, client-focused approach.
• Ability to multitask effectively in a busy environment.
• Required Experience: Previous experience in an office or customer service role.

DUTIES:

• Managing phone systems and directing calls efficiently.
• Providing administrative and clerical support to ensure smooth office operations.
• Utilizing computerized systems for scheduling appointments and maintaining records.
• Demonstrating excellent communication and client engagement skills.
• Maintaining an organized reception area and managing incoming inquiries.
• Handling customer support inquiries with professionalism and efficiency.
• Completing daily reports as required.

To excel in this role, you should possess the following skills:

• Previous experience in a fitness, dental, or medical office setting is advantageous.
• Proficiency in office software and ability to quickly learn new computerized systems.
• Strong organizational skills with meticulous attention to detail.
• Excellent communication abilities and a warm, client-focused approach.
• Ability to multitask effectively in a busy environment.
• Required Experience: Previous experience in an office or customer service role