REQUIREMENTS:

• Previous reception experience in Customer Services or Front Office.
• Great English writing and communication skills.
• Ability to write and communicate with guests, solve multiple problems at the same time, set up priorities, organise work and make certain decisions.
• Excellent verbal communication skills.
• Excellent customer care and complain handling skills.
• To be knowledgeable in the use of hotel reservation systems eg. Avvio, Booking.com, Expedia, Tripadviser, Travelocity etc.
• To be knowledgeable in the use of Microsoft Office, using till systems and credit card terminals.
• Previous experience beneficial but not essential in the following - creating social media campaigns, updating web sites, search engine optimization.
• Eligible to work in Ireland immediately.
• References required.

Please refer the Job description for details