Access Medical Labs is one of the largest specialty diagnostic labs in the country, using 50% less blood and delivering next-day results. We offer a comprehensive test menu—from routine panels to advanced biomarkers—across blood, saliva, and urine, performing over 1,000 tests under one roof. Our ultra-automated facilities, spanning over 55,000 sq. ft., are powered by the most cutting-edge diagnostic technology and innovative lab logistics available.
Since 2003, we’ve been committed to delivering a truly exceptional client experience backed by precise and reliable testing. Every innovation we pursue is driven by one purpose: making personalized medicine more practical and accessible.
Company culture is the foundation of Access Medical Laboratories. We continue to attract mission-driven and goal-oriented professionals to our organization, where each individual and team is recognized for their accomplishments. We place a significant amount of value on teamwork and mentorship, enabling each individual to consistently grow and develop. At Access, each team member has a sense of belonging, family, and community. We enjoy coming to work every day in an environment where people feel empowered, understanding that each team member plays a significant role in providing peace of mind to patients nationally.

JOB SUMMARY:

The Reception & Support Coordinator serves as the first point of contact for all visitors at the HQ, ensuring a professional and welcoming environment. While maintaining a consistent reception presence, the role also provides administrative, communication, and project support to help for day-to-day office efficiency. They will essentially be the welcoming face of our HQ while keeping the office running smoothly behind the scenes.

QUALIFICATIONS & SKILLS:

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.

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• Prior experience in reception, administrative support, or customer service is needed.
• Experience in a professional services, healthcare, or corporate office environment is a plus.

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• Excellent verbal and written communication skills.
• Strong interpersonal skills with a welcoming and professional demeanor.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and comfort learning office systems.
• Strong organizational and multitasking abilities.
• Ability to handle confidential information with discretion.

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• Reliable, punctual, and consistently professional.
• Ability to remain composed under pressure and manage competing priorities.
• Willingness to assist multiple departments with light support tasks when not attending to reception duties.
• Bilingual skills (Spanish or other languages) a plus.

Job Type: Full-time
Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Access Medical Labs does not provide sponsorship for this role. Do you now or will you in the future require any sponsorship?

Education:

• High school or equivalent (Required)

Experience:

• Medical receptionist: 2 years (Preferred)
• customer service: 2 years (Preferred)

Ability to Commute:

• Palm Beach Gardens, Florida 33408 (Required)

Work Location: In perso

• Greet and assist all visitors, vendors, and clients.
• Manage reception protocols: sign-in, visitor badges, deliveries.
• Maintain reception and lobby area to company standards.
• Provide administrative support (data entry, records updates, meeting prep).
• Assist HR with onboarding and employee welcome logistics.
• Monitor supplies and coordinate with Operations for replenishment.
• Support company events, board visits, and internal meetings.
• Help with communications such as guest packets and company notices.
• Perform light data entry and record updates.
• Assist in preparing visitor packets, onboarding kits, or meeting materials.
• Schedule and manage conference room bookings.
• Monitor office supplies at HQ and coordinate replenishment with Operations.
• Answer and direct internal calls or inquiries as needed.
• Monitor general company in boxes and forward appropriately.
• Update and maintain employee/department extension lists.
• Assist HR with onboarding logistics for new hires (welcome kits, first-day orientation setup).
• Support internal events and meetings (board visits, executive offsites, town halls).
• Help prepare materials, signage, or hospitality for visitors and special events.
• Act as a “culture ambassador” by greeting new hires and guests.