Receptionist (3 month contract)

at  Tuath Housing Association

Tuath Housing has provided safe, secure and affordable housing since 2006. A lot has changed over the years, but our values remain the same. In partnership with Key Stakeholders, our main focus is on delivering more quality homes to more people and providing an outstanding Customer experience to our 27,000 residents. Working with Tuath Housing is different because we make a difference. We maintain and develop our team of dedicated, motivated, and authentic people through focused training and career development.

JOB SUMMARY:

The Receptionist deals with all aspects of customer care within the Housing Services team to provide support to the internal departments and regional offices, in a responsive, efficient and quality manner. The successful candidate will provide an excellent level of customer service over the phone, assisting with any issues which may arise. This is a great opportunity for customer service advisors to further develop their IT, administration, and customer service skills in a fast-paced environment.

REQUIREMENTS:

At least one years’ experience in a busy office administration role.
A certificate or degree is beneficial
Excellent administrative and Microsoft Office & Excel skills
Excellent communication, interpersonal and relationship-building skills.
Ability to work effectively as part of a team and independently.
Good organisational and time-management skills.
Ability to handle sensitive and confidential information.
Commitment to working in a customer-focused and solution-oriented manner.
To participate on forums/working groups/committees as required.
Carry out any other reasonable duties as may be required from time to time.
Promote a culture which is supportive of excellent service delivery and meets Tuath Housing’s vision, mission, and values.
To positively promote a sustainable organisation, helping to reduce our environmental impact and participate in sustainable initiatives across Tuath Housing.

Please refer the Job description for details