About the job

1300SMILES Upper Ross is looking for a friendly, reliable Casual Receptionist to join our front desk team.

We’re looking for someone with a strong customer service or reception background, excellent attention to detail and the ability to confidently manage multiple tasks in a busy environment.

If you enjoy working with people, staying organised and creating a positive experience for every patient, we’d love to hear from you.

This is a casual role with flexible availability required Monday to Saturday, between 8:00am and 6:00pm. Hours will vary from week to week depending on the needs of the practice, with the opportunity to work approximately 20–38 hours in most weeks.

Job Description

As our Receptionist, you’ll be the first point of contact for our patients and play an important role in keeping the practice running smoothly.

Your day-to-day will include:

Welcoming patients and creating a warm, professional first impression
Managing appointment bookings and coordinating the daily schedule
Answering phone enquiries and assisting patients with their questions
Processing payments and handling general reception administration
Keeping patient records and information accurate and up to date
Supporting the clinical team with administrative tasks when needed
Keeping the reception area organised and welcoming

Qualifications

To succeed in this role, you will:

Have previous customer service or reception experience
Be confident communicating with a wide range of people
Have strong attention to detail and excellent organisational skills
Be able to multitask and stay calm when things get busy
Be reliable, positive and willing to learn

Previous dental reception or administration experience is advantageous, but not essential, as full training will be provided.

How To Apply:

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Responsibilities