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Receptionist - ACCESS Ashland at ACCESS Community Health Network

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Sep, 26

Salary

20.0

Posted On

15 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Patient Scheduling, Payment Processing, Data Collection, Epic EMR, Administrative Support, CPR, Basic Life Support

Industry

Hospitals and Health Care

Description

Who We Are If you want to work for a mission-driven organization that’s impacting community health care both on a local and national level, then Access Community Health Network (ACCESS) may be the perfect place for you. As a nationally recognized leader in community health, we continue to innovate and improve our integrated care model to address the total health and wellness of our patients. Our dedicated staff are committed to advancing health equity and making a long-term impact on the health outcomes of the more than 150,000 patients that count on ACCESS as their medical home each year. Position Summary Serve as patients’ first point of contact and create a welcoming and supportive environment at the front desk. Guide patients through check-in, collect accurate data, schedule appointments, process payments, and ensure their visit is smooth and efficient. Deliver high-quality customer service to support ACCESS' patient-centered medical home model. Advance organizational goals to improve patient care and community health outcomes. Receive comprehensive training and hands-on experience with Epic, one of the world's leading Electronic Medical Record systems. Requirements High school diploma or equivalent Basic proficiency in computer skills Ability to work some evenings and Saturdays CPR/Basic Life Support Certification Preferred Qualifications Receptionist experience in a health care setting Customer service experience Administrative experience Electronic Medical Records (EMR) systems experience Benefits Tuition reimbursement and student loan forgiveness programs for qualifying individuals Comprehensive healthcare coverage including Medical, Dental, and Vision Generous PTO 403(B) retirement plan and financial resources to help you save and plan for your retirement Life Insurance Opportunity to participate in cross-departmental committees to innovate and transform our care delivery model and our workplace.

Responsibilities

Serve as the first point of contact for patients by managing check-ins, scheduling appointments, and processing payments. Ensure a welcoming environment while supporting the patient-centered medical home model.