Receptionist at Accor

Liverpool, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

31 Jul, 26

Salary

26500.0

Posted On

02 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Front office management, Check-in procedures, Account settlement, Up-selling, Hospitality, Communication, Problem solving, Multitasking, PMS software

Industry

Hospitality

Description

Company Description "Why work for Adagio Aparthotels? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What is in it for you: Centrally located in Liverpool City Centre 126 Unit Aparthotel Employee benefit card offering discounted rates at Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: Greet, check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling Salary: £11.69 per hour Mulit- Skilled and able to help with Breakfast, Occasional Night shifts Required to cover sickenss and holidays Qualifications Service focused personality is essential Additional Information Experience is an asset Prior experience working with Front Office PMS or a related system Fluency in English additional languages are a plus Your team and working environment: Super friendly and welcoming and inclusive team Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time Compensation: from GBP 26500 - yearly

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Responsibilities

You will manage the guest experience from arrival to departure by greeting guests, handling check-ins, and settling accounts. Additionally, you will promote hotel facilities and look for opportunities to enhance the guest stay through up-selling.