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Receptionist at Accor
Zeytinburnu, Istanbul, Turkey -
Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Satisfaction, Front Office, Communication Skills, MS Office, Opera System, Service Quality, Administrative Coordination, Problem Solving, Teamwork, Shift Work, Guest Privacy, Friendly Service, Proactive, Analysis, Result-Oriented, Open Communication

Industry

Hospitality

Description
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description • Manage and carry out reception processes, responding to guests' requests and complaints with a focus on customer satisfaction. • Handle reservation procedures. Qualifications • Graduated from Vocational School or University departments of Tourism and Hospitality, • Experienced in Front Office, • Strong written and verbal communication skills in English, • Proficient in MS Office programs and Opera system, • Aiming to continuously improve service quality, • Successful in administrative coordination, • Enjoys analysis, • Result-oriented and proactive, • Enjoys problem-solving, • Embraces a friendly and smiling service approach, • Open to communication, • Enjoys working within a team, • Able to work in shifts, • Respects guest privacy, • For male candidates, completed military service.

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Responsibilities
Manage and carry out reception processes, responding to guests' requests and complaints with a focus on customer satisfaction. Handle reservation procedures.