Start Date
Immediate
Expiry Date
27 Sep, 25
Salary
21.0
Posted On
29 Jun, 25
Experience
2 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Dental Care, Writing, High Proficiency, French, Microsoft Excel, Customer Service Skills, Secondary Education, Portuguese, Vision Care
Industry
Outsourcing/Offshoring
ABOUT US
Artistic Skylight® is an owned and operated family business for 43 years, located in Woodbridge, Ontario and winner of the Vaughan Chamber of Commerce 2019 Business Achievement Award for Manufacturing. A proud manufacturer that is engaged in the design, development, marketing and selling of quality residential, commercial and industrial skylights in Canada and the United States. Being a part of the Artistic Skylight family, we strive for exceptional customer experience and best-in-class leading manufacturing.
JOB SUMMARY
This position is to work at our office located in Woodbridge, as part of a team that is the first point of contact to all our new and existing customers. The ideal candidate will be able to quickly build a relationship with clients through inbound/outbound calls and emails, and initiate communication with customers to resolve past-due account balances.
Other key responsibilities will include customer service and data entry, including order processing, invoicing and account management.
QUALIFICATIONS, SKILLS AND KNOWLEDGE
· Post-secondary education related to accounting or relevant work experience.
· Minimum 2 years of previous experience in accounts receivable.
· Previous experience with ERP and integrated accounting systems.
· Strong communication and customer service skills in dealing with internal and external customers.
· Fluent in English reading, writing and speaking is a must. French, Spanish or Portuguese is an asset.
· Detail-oriented and strong organizational skills and excellent data entry with high degree of accuracy.
· Good investigative and reconciliation experience.
· Ability to work with strict deadlines in a fast-paced environment.
· Knowledge of Microsoft suite, with a high proficiency in Microsoft Excel.
Work Location: In person
Job Types: Full-time, Permanent
Pay: $21.00-$24.00 per hour
Additional pay:
Benefits:
Flexible language requirement:
Schedule:
Application question(s):
Experience:
Work Location: In person
Expected start date: 2025-08-0
· Answer telephone and electronic enquiries and relay telephone calls and messages.
· Greet visitors, ascertain nature of business and direct visitors to employer or appropriate person.
· Establish new customer accounts with terms.
· Enter invoices and deposits into SAGE 50 system and email invoices to customers.
· Enter payments received into SAGE 50 and email receipts.
· Call customers when orders are ready for pick up and for payments due.
· Handle and resolve internal inquiries related to accounts receivable.
· Accurately file all processed invoices and documentation.
· Prepare closing documents for holdback payments.
. Prepare detailed customer reconciliations and statements as required
. Very professional approach with internal and external customers
. Ability to take initiatives, meet deadlines and produce accurate results.
· Any other office duties required.