MAIN DUTIES OF THE JOB

The post holder will be required to provide a comprehensive service as part of the administration team, the Receptionist/Admin Assistant will provide the public face of the Integrated Community Mental Health Team (ICMHT) and Dementia in Older People’s Mental Health Service (DOPMH) assisting service users, their families and carers, and all other professionals, as well as providing general reception duties, taking telephone calls, and using electronic systems, with a high degree of accuracy, always ensuring efficient and effective levels of service, on a daily basis.
There will be extensive liaison with service users, GP’s, clinical staff within the service and the general public, providing an excellent customer service to facilitate efficient and sensitive communication. Information received may be of a confidential or sensitive nature and will require courteous and diplomatic handling.

DETAILED JOB DESCRIPTION AND MAIN RESPONSIBILITIES

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.