Full job description

JOB VACANCY – RECEPTIONIST / ADMIN ASSISTANT

Location: Tiffany Tower, Cluster W, Jumeirah Lakes Towers (JLT), Dubai

Employment Type: Full-Time

Joining Date: Can join immediately

About the Role

We are looking for a professional, warm, well-groomed and customer-focused Receptionist

to join our aesthetic clinic team.

The Receptionist will be the first point of contact for our patients and guests, creating a

welcoming and professional experience from the moment they enter the clinic. The ideal

candidate should be confident in communicating with clients, comfortable discussing aesthetic

treatments at a general level, and capable of managing a busy reception and appointment

schedule.

Key Responsibilities

 Welcome and assist patients in a warm and professional manner.

 Manage appointments, confirmations, rescheduling, and cancellations.

 Handle incoming calls, WhatsApp messages, emails, and patient inquiries promptly.

 Provide general information about clinic services and coordinate consultations.

 Follow up with new inquiries and existing patients.

 Coordinate effectively with doctors, nurses, therapists, colleagues and clinic

management.

 Manage patient registration, records, payments, and basic administrative tasks.

 Maintain patient confidentiality and a clean, organized reception area.

 Handle patient concerns professionally and escalate when necessary.

 Ensure a smooth and exceptional patient experience.

Requirements

 Previous experience in an aesthetic, medical, beauty, wellness, or hospitality

environment is advantage.

 Excellent English communication skills.

 Strong customer-service and interpersonal skills.

 Good computer and appointment-management skills.

 Professional appearance, positive attitude, and excellent communication etiquette.

 Strong attention to detail and organizational skills.

 Ability to multitask and work efficiently in a fast-paced clinic environment.

How to apply

 If you believe you are the right candidate for this position, please send your updated CV along with a recent photo.

Email: Denovahealth.2020@gmail.com

Pay: AED3,000.00 - AED3,500.00 per month

• Work Location: In person