Receptionist & Admin Assistant at Ormiston Academies Trust
Stoke-on-Trent, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

28 Nov, 25

Salary

15038.0

Posted On

29 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service Skills, Young People, Job Satisfaction, It

Industry

Education Management

Description

WORK WHERE IT MATTERS MOST, ACHIEVE WHAT MATTERS MORE

Be part of a team where passion meets purpose, as we work together where the challenge is greatest to change the lives and build the futures of children and young people.
Ormiston Horizon Academy is seeking a positive, professional, and enthusiastic Receptionist to join our team. Working alongside our existing Receptionist, you’ll be responsible for providing a warm and welcoming experience to the OHA community in person, over the phone and via email. A summary of the role is provided below. However, all applicants should refer to the full job description (attached) before applying.

KEY ACCOUNTABILITIES:

  • To operate a reception service which promotes a professional and positive image of the school.
  • To ensure exceptional communication with parents, carers, and other key stake holders.
  • To support the smooth running of the academy’s operations via a variety of administrative and support tasks.
  • To undertake other tasks that would reasonably be expected to be undertaken by a School Receptionist / Administrator.

SKILLS AND KNOWLEDGE REQUIREMENTS:

  • Exceptional customer service skills.
  • IT and keyboard skills.
  • The ability to learn and operate a variety of computer-based systems.
  • The aptitude to implement a range of administration procedures.
  • NVQ L3 or equivalent qualifications or experience.
    Ormiston Horizon Academy is an ambitious school at the heart of our community.
    At OHA, our students, staff, families, and governors work together to ensure we provide a first-class education for all our learners. Our vision is simple, and all of our stakeholders work tirelessly to achieve it: At OHA, we provide an inspirational and ambitious learning journey to enable all our students to achieve beyond their Horizons…
    Working at Ormiston Horizon Academy provides you with opportunities to shape the lives of really amazing young people, all the while progressing your own career and gaining job satisfaction.
Responsibilities

TASKS INCLUDE:

  • Welcoming and signing in visitors.
  • Signing students in and out of the academy.
  • Responding to telephone calls and emails from parents, carers, staff, and other community members.
  • Assisting in the preparation and distribution of key communications (letters, newsletters etc.)
  • Managing the academy’s general enquiries email address.
  • Note taking for whole-staff briefings.
  • Sorting, distributing, and sending mail.
  • Producing, printing and photocopying documents.
  • Making outgoing calls on behalf of the Principal, Principals PA, or Senior Staff.
  • Undertaking a variety of ad-hoc duties commensurate with the grade that may be reasonable expected to be undertaken in a post of this nature.
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