ABOUT US

Smile Collective is a boutique cosmetic dental clinic dedicated to transforming smiles and creating a luxury, patient-first experience. We are seeking a friendly, organised, and proactive Receptionist to join our growing team.
The Role
As our Receptionist, you’ll be the face of the clinic — welcoming patients, managing the front desk, and ensuring smooth daily operations. You’ll also play a key role in patient care and in maximising the dentist’s schedule for efficiency and productivity.

Key Responsibilities

• Greeting patients & managing front desk operations
• Answering phones & managing bookings
• Supporting patients through their treatment journey (follow-ups, recalls, TLC calls)
• Optimising the dentist’s schedule and keeping the day productive
• Processing payments, HICAPS claims, and daily reconciliations
• Supporting the team with reports and administrative tasks

About You

• Previous experience in reception (dental experience is a bonus!)
• Confident communicator — both in person and over the phone
• Highly organised with attention to detail
• Able to problem-solve and keep the clinic running smoothly
• Patient-focused and motivated to create positive experiences

Why Join Us?

• Supportive, dynamic team environment
• Structured 2-week training and onboarding program
• Growth opportunities as the clinic expands
• Competitive pay with performance incentives

Apply Now – Send your resume and a short cover letter telling us why you’d be a great fit for Smile Collective Dental Couture.
Job Type: Full-time
Pay: $49,900.00 – $79,793.14 per year

Benefits:

• Employee discount
• Employee mentoring program
• Professional development assistance
• Salary packaging

Work Authorisation:

• Australia (Required)

Work Location: In perso

• Greeting patients & managing front desk operations
• Answering phones & managing bookings
• Supporting patients through their treatment journey (follow-ups, recalls, TLC calls)
• Optimising the dentist’s schedule and keeping the day productive
• Processing payments, HICAPS claims, and daily reconciliations
• Supporting the team with reports and administrative task