Full job description

Receptionist / Administration Assistant

SAL Migration & Community Services Pty Ltd

• Part-time: 3 days per week OR Full-time
• Onsite: Victoria Park, WA
• Languages: English + Dari/Hazaragi
• Generous salary package
• Annual performance bonus
• Superannuation + leave entitlements
• Supportive, professional and multicultural workplace

SAL Migration & Community Services Pty Ltd is seeking a professional, organised and client-focused Receptionist / Administration Assistant to join our team in Victoria Park.

We work with clients from diverse cultural and linguistic backgrounds. This position is suited to someone who communicates confidently, maintains confidentiality, works well in a team and can provide a welcoming and professional first point of contact for our clients.

Key responsibilities

• Manage reception and provide a professional first point of contact for clients and visitors.
• Answer and direct telephone calls, emails and general enquiries.
• Schedule client appointments and assist with diary management.
• Assist with general administration, data entry, scanning, filing and document management.
• Maintain accurate and confidential client records.
• Assist staff with administrative tasks and preparation of client documents.
• Ensure reception is appropriately covered during business hours through effective communication and teamwork.
• Maintain an organised and professional reception and office environment.
• Handle confidential and sensitive client information with a high level of discretion.
• Work collaboratively with migration, administration and community-services staff.
• Perform other reasonable administrative duties as required.

Essential requirements

• Strong spoken and written English.
• Ability to communicate in Dari and/or Hazaragi.
• Strong customer service and interpersonal skills.
• Good computer and general administrative skills.
• Ability to communicate respectfully with people from culturally and linguistically diverse backgrounds.
• Strong attention to detail and organisational skills.
• Reliability, punctuality and the ability to work effectively as part of a team.
• Ability to maintain strict privacy and confidentiality.
• Willingness to work onsite at our Victoria Park office.

Previous reception, administration, customer service or office experience would be highly regarded.

Employment options

We are open to applicants seeking either part-time employment (3 days per week) or full-time employment, depending on the successful candidate's availability and suitability.

• Please submit your job application to assad@salmigration.com.au