PART TIME RECEPTIONIST REQUIRED

We are seeking a friendly and professional Part-Time Receptionist to join our team. You will be the first point of contact for our patients and will play a crucial role in providing excellent customer service and efficient administrative support.

Responsibilities include:

• Greeting and checking in patients.
• Answering phone calls, scheduling appointments, and managing the appointment calendar.
• Handling patient inquiries and providing information about clinic services.
• Collecting patient information, updating records, and ensuring accuracy.
• Processing payments and handling financial transactions.
• Maintaining a clean and organised reception area and clinic.
• Performing general administrative tasks such as filing and data entry.

Requirements:

• Previous experience in a receptionist or administrative role.
• Excellent phone etiquette, communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in computer skills.
• Ability to maintain confidentiality and handle sensitive information.
• Attention to detail.
• A positive and empathetic attitude with a focus on patient care.

Essential working hours will be:

• Tuesday & Thursday 9.30am – 6.30pm.
• 2 Saturdays per month 8.45am – 4.30pm.
• Some flexibility to cover additional shifts to help with annual leave, bank holidays, illness cover etc, a strong advantage.
• If you have the ability to travel there is the scope to work additional hours in our Cardiff clinic as well.
• Ability to travel to Cardiff for some training will be useful.

Starting salary from £13.50 and increasing to £15 once training is completed.

• Please forward your up to date CV (including any explanation of gaps)
• Also please include some information as to why you think you will be suitable for the role.

We look forward to hearing from interested applicants.
Job Types: Part-time, Permanent
Pay: From £13.50 per hour
Expected hours: 18 – 26 per week

Benefits:

• On-site parking

Education:

• GCSE or equivalent (required)

Experience:

• Customer service: 1 year (required)

Work Location: In perso

• Greeting and checking in patients.
• Answering phone calls, scheduling appointments, and managing the appointment calendar.
• Handling patient inquiries and providing information about clinic services.
• Collecting patient information, updating records, and ensuring accuracy.
• Processing payments and handling financial transactions.
• Maintaining a clean and organised reception area and clinic.
• Performing general administrative tasks such as filing and data entry