SPEECH FOR EVERYONE – COFFS HARBOUR

We’ve had a little run of receptionist adventures this year — our last team member is relocating with her partner. We’re now looking for someone who’s excited to settle in and grow with us long-term.
Speech for Everyone is a vibrant, client-focused speech pathology clinic providing personalised, evidence-based services to individuals of all ages. We’re a supportive team who value warmth, professionalism, and making a difference in our clients’ lives.

Key Responsibilities

• Front Desk Support: Welcome clients and visitors with warmth; respond to phone and email enquiries.
• Appointment Management: Schedule and manage client bookings and calendars using practice management software.
• Client Records: Maintain accurate digital records using cloud-based systems.
• Invoicing & Payments: Process invoices and payments (Medicare, NDIS, private billing) and assist with end-of-month reporting.
• Administrative Support: Assist clinicians with document preparation, proofreading, and maintaining clinic communications.
• Office Presentation: Ensure the clinic is tidy, professional, and welcoming.
• Liaison: Communicate with external providers (schools, NDIS coordinators, allied health professionals) to support client care.

What We’re Looking For

• A warm and professional communication style
• High attention to detail and strong organisational skills
• Ability to multitask and work independently while following set procedures
• Comfortable with technology and cloud-based systems
• A team player with a willingness to learn
• Previous allied health or medical reception experience is desirable but not essential

Why Join Us?

• Flexible working hours
• Supportive and positive team culture
• Training and onboarding provided
• Opportunity to make a difference in people’s lives every day

Pay
Pay from: $30 per hour (Health Professionals and Support Services Award 2020, Level 4, part-time classification). Casual rate available if preferred.
To Apply
Please email your resume and a brief cover letter explaining your suitability and interest in the role.
Only applicants who submit a cover letter will be contacted.
We look forward to welcoming someone who’ll become an important part of our Speech for Everyone family.
Job Types: Part-time, Permanent
Pay: From $30.00 per hour

Benefits:

• Professional development assistance

Work Location: In perso

• Front Desk Support: Welcome clients and visitors with warmth; respond to phone and email enquiries.
• Appointment Management: Schedule and manage client bookings and calendars using practice management software.
• Client Records: Maintain accurate digital records using cloud-based systems.
• Invoicing & Payments: Process invoices and payments (Medicare, NDIS, private billing) and assist with end-of-month reporting.
• Administrative Support: Assist clinicians with document preparation, proofreading, and maintaining clinic communications.
• Office Presentation: Ensure the clinic is tidy, professional, and welcoming.
• Liaison: Communicate with external providers (schools, NDIS coordinators, allied health professionals) to support client care