Are you a people person with excellent communication skills?
Do you have a passion for delivering exceptional customer experiences? The XRX Business Centre is seeking a dedicated and enthusiastic Customer Relationship Officer to join our team. As we continue to grow, we are looking for someone who thrives in building strong customer relationships and understands the importance of customer satisfaction.

SKILLS AND EXPERIENCE REQUIRED:

• Previous Receptionist/FOH/Studio Coordinator/Office Manager experience
• Adobe InDesign Experience is beneficial
• Experience working in a fast-paced environment.
• Excellent communicative skills
• Ability to organise and prioritise workload
• Strong collaboration skills and ability to liaise with staff at all levels
  We will provide training in our products, and our industry and task specific software.
  This is a full-time position with an immediate start available, if needed we are prepared to wait for the right candidate to become available. We offer a competitive salary which is negotiable with experience and the opportunity to work within an energetic team environment.

THE ROLE

As a Receptionist/Work Controller, you will be responsible for providing excellent FOH service to staff and customers. This is a key role where you will take ownership of being the ‘master of first impressions’ and build important internal and external relationships.
To be successful in this role, you must have a friendly and positive attitude with a flexible approach to ensure that the business workflows are running smoothly.

PRIMARY DUTIES & RESPONSIBILITIES

• First point of call for the office – greeting guests and answering the phone
• Manage print Centre inbox
• Maintain in-house project management software & apps.
• Assist in responding to quote requests, clarifying, and invoicing
• Perform workflow control and general ad-hoc administrative duties
• Embrace and contribute to our positive values and team spirit.