Full job description

Job overview -

1 x post for PE4 6NB for our WERRINGTON site but must be flexible to support both sites if required

Please note we are currently based at Hodgson surgery But will be moving to the Werrington Health Centre on 7th December 2026

Fixed Working Pattern

• Monday: 3:00pm - 6:30pm
• Tuesday: 12:00pm - 6:30pm (including a 30-minute unpaid lunch break)
• Wednesday: 2:30pm - 6:30pm
• Thursday: 3:30pm - 6:30pm
• Friday: 3:00pm - 6:30pm

Total: 20 hours per week

We are looking for an enthusiastic team player to join our busy admin/reception team at our Nene Valley site. SystmOne medical computer system would be preferred, but full training will be given.

To support the practice in delivering a polite and professional service to the entitled patient population and to support the practice clinical team by undertaking a wide range of administrative duties and the provision of administrative support to the whole multidisciplinary team.

Reduce the time spent by GP’s and the clinical team on managing correspondence and undertaking coding with guidance, freeing up more clinical time in the process.

Help the surgery improve patient access by supporting the booking of or dealing with the any appropriate incoming patient requests via the website (currently Accurx Patient Triage). Assist the flow of this system by booking appropriate appointments with the clinical team.

The General Practice Assistant role provides essential administrative and patient support to the clinical team, helping to ensure the safe, effective and efficient delivery of care.

Key responsibilities include:

• Supporting the management of patient queries and requests.
• Processing and managing clinical correspondence and workflows.
• Coding and updating patient records.
• Supporting patient registrations and record administration.
• Arranging appointments, investigations and follow-up care.
• Liaising with patients, hospitals and community services.
• Assisting clinicians with administrative tasks relating to patient care.
• Contributing to the smooth day-to-day operation of the practice.

We offer 28 days annual leave - excluding bank holidays.

Job Type: Part-time

Pay: From £12.71 per hour

Benefits:

• Company pension
• Cycle to work scheme
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