Receptionist & Administrative Assistant

at  Volkswagen Moncton

THE OPPORTUNITY

Volkswagen Moncton is the fastest-growing Volkswagen dealership in Atlantic Canada. With our growing business, we are currently looking for a Bilingual Receptionist & Administrative Assistant.
If you are someone who loves interacting with customers, likes to be helpful, and wants to be the go-to person, then this position is for you!
The hours are Monday to Friday, from 8am to 5pm.

QUALIFICATIONS

• High school education, or equivalent, is a required
• College diploma in Office Administration and/or Business is preferred
• Previous experience in a customer service role is preferred
• Must be fluently bilingual in English and French
• Exceptional customer service skills, including great verbal communication and listening skills
• Knowledge of Microsoft Operating system, basic understanding of Excel, Internet, email
• Demonstrate strong attention to detail, a good work ethic, and the ability to work with minimal supervision

• Greeting customers and direct to the appropriate area within the dealership
• Answer the main telephone line and redirect calls
• Ability to answer customers’ questions on the phone or refer callers to the appropriate team
• Process vehicle registrations
• Maintain database of new vehicles in inventory, ensuring all associated paperwork and files are accurately completed and maintained
• Accept and post service payments, process end of day cash
• Maintain cleanliness of all customer areas
• Other general office duties