ABOUT US:

Rituales Wellness Clinic is a holistic space dedicated to beauty, wellness, and self-care. We offer massage therapy, advanced facials, naturopathy, laser hair removal, and other treatments in a calm, welcoming environment. We are looking for a friendly, professional, and highly organized individual to be the first point of contact for our clients and assist with the smooth operation of our clinic.

QUALIFICATIONS

• Previous experience in customer service, reception, sales or administration preferred.
• Strong communication skills in English and French (spoken and written).
• Comfort with computers, scheduling software, and POS systems
• Detail-oriented, proactive, and able to multitask.
• Strong communication and organizational skills
• Ability to multitask and work independently
• Interest in health, beauty, and wellness an asset

SALES & CLIENT RELATIONSHIP SKILLS

We are looking for someone with excellent communication and consultative sales abilities. The ideal candidate will be confident in:

• Recommending add-on treatments when speaking with clients by phone or in person.
• Encouraging clients to rebook their next appointment before leaving.
• Promoting and selling treatment packages to our regular clients.
• Recommending and assisting with the purchase of skincare and wellness products Bonus & Commission: You’ll have the opportunity to earn additional income through bonuses and commissions on sales and package promotions, rewarding your efforts in helping clients elevate their wellness experience.

• Greet and welcome clients with warmth and professionalism
• Answer phone calls, emails, and messages promptly
• Manage appointment scheduling and client bookings
• Process payments and maintain accurate transaction records
• Keep the area clean and welcoming
• Assist with inventory tracking and product orders
• Support social media engagement and online postings
• Prepare treatment rooms and assist therapists when needed
• Maintain client confidentiality and adhere to clinic policies
• Coordinate communications between therapists, clients, and the owner.
• Handle confidential information with discretion.
• Assist the owner with administrative tasks and day-to-day operations.