ABOUT US

The London Chiropractic Clinic is a well-established, independent chiropractic practice committed to providing exceptional patient care. We are seeking a professional, personable, and highly organised Receptionist/Administrator to join our friendly and supportive team. Our clinic prides itself on delivering outstanding customer service and maintaining the highest standards of excellence.

CANDIDATE REQUIREMENTS

• Exceptional customer service skills with the ability to build rapport in person and over the phone
• Highly organised, proactive, and adaptable with strong administrative capabilities
• Excellent written and spoken English
• Proficient in Microsoft Office and confident with IT systems
• Professionalism and discretion when handling sensitive or confidential information
• Ability to thrive in a busy and dynamic environment while maintaining a positive attitude
• Previous high-end reception/customer service experience preferred (e.g., hospitality, healthcare, or corporate environments)
• Passion for health and well-being is an advantage
• Degree-level education is preferred but not essential

ABOUT THE ROLE

As the first point of contact for our patients, you will play a crucial role in creating a welcoming and professional environment. You must be highly adaptable, well-presented, and confident in handling multiple responsibilities in a fast-paced setting. Exceptional customer service skills and strong attention to detail are essential.
This role is ideal for someone with prior experience in a 4/5-star hotel reception, high-end customer service, private dental reception or PA roles.

KEY RESPONSIBILITIES

• Greeting and assisting clients with warmth and professionalism
• Managing phone calls and responding to emails efficiently
• Processing payments and handling financial transactions
• Diary and appointment management
• General administrative tasks and database management
• Supporting clinic promotions and patient engagement initiatives