Receptionist/Administrator at AirTanker

West Oxfordshire, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

07 Feb, 26

Salary

24000.0

Posted On

09 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, IT Skills, Communication, Organizational Skills, Calm Under Pressure, Professional Appearance

Industry

Airlines and Aviation

Description

Receptionist/Administrator Application Deadline: 21 November 2025 Department: Facilities & Infrastructure Employment Type: Permanent - Full Time Location: Brize Norton Compensation: £24,000 / year Description We are seeking a professional, customer-focused Receptionist/Administrator to join our team. This role is pivotal in delivering a welcoming and efficient front-of-house experience, while also providing vital administrative support across the business. You will be the first point of contact for visitors and staff, ensuring smooth operations and upholding security protocols. Why AirTanker? AirTanker is a vital part of the UK’s defence capability, delivering air-to-air refuelling and air transport services to the RAF and MOD. We operate at the intersection of military precision and commercial innovation. As a Hub Receptionist/Administrator, you’ll be the first point of contact at AirTanker—ensuring visitors are welcomed, operations run smoothly, and support is delivered across the business. Your organisation and professionalism help keep our facilities secure, efficient, and customer-focused. What's in it for you? Frontline Impact: Be the first point of contact for visitors and staff, creating a professional and welcoming environment that reflects AirTanker’s values. Operational Support: Play a key role in keeping day-to-day operations running smoothly by managing communications, security passes, and administrative tasks. Cross-Team Collaboration: Work closely with multiple departments, security personnel, and facilities teams to support business-wide needs. Comprehensive Benefits: Including private medical insurance, bonus scheme, EV scheme, contributory pension, and more. Adventure & Belonging: Battlefield tours, adventure training, and family fun days. AirTanker supports flexible working to help employees achieve a healthy work-life balance. We recognise the importance of balancing work with personal commitments, and are committed to agreeing arrangements that meet both individual and business needs. What you'll be doing Provide a personable and professional reception service for all visitors and staff. Operate the computerised telephone system and manage inboxes for Reception, Clearances, and Info. Sort and distribute incoming mail and parcels. Administer building security passes and new starter packs, liaising with security personnel. Coordinate with RAF Brize Norton Main Gate security regarding contractor and visitor access. Support the Ring & Ride service, including scheduling, briefing drivers, and providing cover when needed. Deliver general administrative support including stationery orders, hire car arrangements, and event ticket sales. Manage personal locker allocation and resolve related issues. Act as incident controller during fire evacuations and liaise on first aid and base security protocols. What you'll bring Experience in a customer-facing role Professional appearance and conduct Strong IT skills (Word, Excel, Outlook, Internet) Excellent communication and organisational skills Calm and efficient under pressure Full UK driving licence

Responsibilities

Provide a professional reception service for visitors and staff while managing administrative tasks. Ensure smooth operations by coordinating with security and supporting various departments.