Front Desk & Client Services

• Greet clients warmly and professionally upon arrival.
• Answer phone calls, respond to emails, and handle appointment scheduling.
• Confirm appointments, process reschedules and cancellations.
• Manage client intake forms and ensure accurate record-keeping.
• Handle payments, issue receipts, and reconcile daily transactions.
• Maintain cleanliness and organization of the front desk and waiting areas
• Provide clients with basic information about treatments, promotions, and clinic policies.
• Follow up with clients for post-treatment care calls and appointment reminders.

Administrative Support

• Assign daily extra duties to aestheticians when down time. Follow up task done.
• Report to Spa Management on progress
• Coordinate with aestheticians and medical staff to ensure smooth treatment flow.
• Assist with inventory checks and ordering of front desk supplies.
• Monitor treatment room readiness and assist with light cleaning or restocking when needed.
• Handle confidential client information following privacy regulations (e.g. PHIPA compliance).

Sales & Client Engagement

• Promote service packages, seasonal offers, and retail products.
• Upsell skincare products and educate clients on at-home care routines.
• Maintain a client-first approach to foster loyalty and encourage repeat visits.

Social Media & Marketing Support

• Create and schedule posts for Instagram, Facebook, and TikTok. Mailchimp. Create content using Canva
• Take photos and short videos (as permitted) to showcase treatments, products, and client testimonials.
• Respond to comments, DMs, and online inquiries in a timely, professional manner.
• Collaborate with clinic management to plan monthly content calendars.
• Stay updated on current trends and ensure content aligns with clinic branding and privacy standards.

Job Type: Part-time
Pay: $18.00-$22.00 per hour
Expected hours: 24 – 30 per week

Additional pay:

• Commission pay
• Tips

Benefits:

• Store discount

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Application question(s):

• Do you currently reside in Mississauga?

Experience:

• Administrative: 1 year (required)

Language:

• English (required)

Work Location: In person
Application deadline: 2025-07-08
Expected start date: 2025-07-0

Please refer the Job description for details