JOB SUMMARY

We are seeking a friendly, organized, and detail-oriented Receptionist to join our clinic team. As the first point of contact for clients and visitors, you will play a vital role in creating a warm and professional environment. This position combines customer service, administrative duties, light housekeeping, and basic social media management to ensure the smooth operation of our clinic.

QUALIFICATIONS AND SKILLS

• Previous experience as a receptionist, preferably in a clinic, wellness, or healthcare setting.
• Strong administrative and front desk skills with the ability to multitask efficiently.
• High attention to detail and accurate data entry skills.
• Excellent verbal communication and customer service abilities.
• Familiarity with QuickBooks is an asset.
• Experience or comfort with social media content creation and posting is an asset.
• Positive attitude, reliability, and strong interpersonal skills.
• Must be available to work on Tuesdays and Fridays.
• Able to work 4–6 hour shifts.

• Greet and assist clients and visitors with professionalism and warmth.
• Answer and manage incoming phone calls; route them appropriately while maintaining excellent phone etiquette.
• Schedule and confirm appointments; manage and update the clinic calendar.
• Perform general clerical tasks including data entry, filing, and record-keeping.
• Handle email and written correspondence; manage inventory and supply orders.
• Process payments and receipts using QuickBooks; submit direct billing for insurance claims.
• Post content and engage with followers on social media platforms such as Instagram and TikTok.
• Keep the clinic clean and organized, including laundry and light housekeeping duties.