Job Title: Receptionist
Location: Sutton Coldfield
Hours: Monday to Friday, 9:00 AM – 5:00 PM
Salary: £25,000 per annum

OVERVIEW:

We are seeking a professional, organised, and friendly receptionist to join our team. This is a front-facing role ideal for someone who enjoys a mix of reception duties and administrative tasks. Experience working within an accountancy practice is advantageous.

KEY REQUIREMENTS:

• Previous experience in a reception or secretarial role
• Strong typing skills and proficiency in Microsoft Office (Word, Outlook, Excel)
• Excellent communication and interpersonal skills
• Highly organised with attention to detail
• Ability to handle sensitive and confidential information appropriately
• Experience working in an accountancy practice is highly advantageous

• Serve as the first point of contact, welcoming clients and visitors in a professional and courteous manner
• Answer incoming telephone calls, handle enquiries, and direct calls appropriately
• Provide secretarial support including the typing of letters, emails, and financial/accounting documents
• Assist with the preparation and formatting of accounts and correspondence
• Manage incoming and outgoing post, including opening, scanning, and distributing mail
• Order and maintain office supplies, including stationery and cleaning equipment
• Maintain a clean and tidy reception and communal office area
• Provide general administrative support to partners and other team members as needed