JOB DESCRIPTION

We are growing and looking for an English/Punjabi/Hindi-speaking part-time to help streamline our services and offer an enjoyable customer experience. Requirements:

• Fluent in English & Punjabi.
• Minimum of 2 years post-secondary education.
• Minimum of 2 years of customer service experience is required.
• Minimum of 1 year experience of Administrative office/Medical office/receptionist.
• Experience in multidisciplinary clinics is a plus.
• Experience with JaneApp software is a must.
• Student/PR/Canadian Citizen.

• Welcoming patients to the clinic and educating patients about the services offered
• Booking patient visits in-person and over the phone using our online system
• Collecting and processing payments
• Managing schedules
• Keeping the clinic clean
• Monitoring and responding to e-mails
• Assist with office administration and clinicians
• Monitoring clinic inventory
  *In addition to your primary responsibilities, you may also be assigned other tasks as needed by the clinic directors. These tasks could encompass a range of activities, including but not limited to online tasks such as social media engagement, and sending clinic group emails. You might be involved in marketing efforts, and training new staff members, updating procedure manuals, scanning documents, and contacting patients or sub-contracting companies, among other similar responsibilities.
  An ideal candidate will be proficient with Microsoft Word, Microsoft Excel, and Gmail, will have excellent time-management and problem-solving skills, will bring a positive and enthusiastic attitude, excellent verbal and written communication skills and be a reliable detail-oriented worker with sales experience. We are looking for a part-time receptionist that has availability;