Are you an experienced GP Receptionist / Administrator looking for your next challenge?
Newington Road Surgery is a patient focused practice. We believe that the clinician-patient partnership and trust is the cornerstone for an effective and proactive patient experience. We advocate best practice through the latest accepted research, innovation and technology and pride ourselves on being accessible and approachable. Quality care is at the heart of what we do and is tailored to each individual with our most vulnerable patients protected by our robust systems and policies.
We aspire to be the best primary care team through an ethos of continuous learning for all of our staff. We believe in delivering safe, effective care.
We are looking for talented individuals to join our practice in Newington Road Surgery to cover both Reception and administrative tasks.

A typical day in this role would include:

• Receiving and triaging patient calls
• Booking in appointments for patients
• Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
• Manage all enquires in an effective manner
• Action all incoming emails
• Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records using the photocopier machine.
• Input data into the patient’s healthcare records as necessary
• Manage all administrative queries as necessary
• Carry out system searches as requested
• Support all clinical staff with general administrative tasks as requested

Previous experience in Primary Care (GP) is desirable along with resilience and a ‘can do’ attitude. The successful candidate must be flexible to cover additional hours as required by the needs of the surgery and be happy to work between 7:45 and 18:30 on a rota basis.
We are offering between £12.21 and the hours will be up to 37.5 per week Monday to Friday.
Additional hours will be available to cover for annual leave etc. Also, you may be required to work Saturdays when we run Flu clinics - again on a rota basis.
Job Types: Full-time, Permanent
Pay: £12.21 per hour

Benefits:

• Company pension
• Store discount

Ability to commute/relocate:

• Ramsgate CT12 6EW: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Be able to work between 7:45 and 18:30

Experience:

• GP Receptionist: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In perso

• Receiving and triaging patient calls
• Booking in appointments for patients
• Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
• Manage all enquires in an effective manner
• Action all incoming emails
• Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records using the photocopier machine.
• Input data into the patient’s healthcare records as necessary
• Manage all administrative queries as necessary
• Carry out system searches as requested
• Support all clinical staff with general administrative tasks as requeste