As the Receptionist/Administrator, you will act as a vital point of contact for patients and professionals, ensuring that the administrative functions of the service run smoothly and efficiently. You will: Organise and prioritise your own workload to meet service targets. Ensure the timely arrival, retrieval, and filing of patient information to support uninterrupted care delivery. Liaise with internal and external partners including the SWISH service, the Eddystone Trust, and other departments across the Trust.
Maintain confidentiality and uphold GDPR standards in handling all patient records and communication. Input, update, and retrieve data from local databases and appointment systems to support governance and audit processes. Assist in the service’s relocation activities and future developments across different sites. You will play an important role in shaping the patient experience and contributing to the continued improvement and accessibility of the Starling HIV Service.
As we move toward a fully digital records system, your attention to detail, adaptability, and team spirit will be essential. Please see the attached job description for further details of this role. We always welcome informal visits or discussions before formal applications if you would like to find out more about what this role can offer you. Please get in touch with Shona Wyeth, 01823 428338

Please refer the Job description for details