Swanavon Dental Clinic is currently seeking a dedicated and experienced Receptionist / Office Administrator to join our dynamic team on a full-time basis. This is an excellent opportunity for an organized and professional individual who is passionate about providing exceptional patient service and supporting the smooth operation of a busy dental practice. The Dental Certification is preferred but not required.

Key Responsibilities:

• Greet and check in patients in a professional and friendly manner
• Manage phone calls, emails, and appointment scheduling
• Process insurance claims and billing, including Ministry and Medical coverage
• Maintain accurate patient records and ensure all documentation is up to date
• Coordinate between patients and the clinical team to ensure efficient workflow
• Perform general administrative duties to support daily clinic operations
• Assist in creating a welcoming and organized front desk environment

Work Remotely: NO (In person)
Joy Type: Full-time
Salary: Competitive

Experience:

• Dental Office Reception - minimum 3 years (Required)
• Dental Administration: 3 years (Required)
• Work authorization (Required)

Education:

• AEC / DEP or Skilled Trade Certificate (preferred)

License/Certification:

• Dental Reception Certification (preferred)

Schedule:

• 8-hour shift
• Monday to Friday

Expected Start Date: Immediately
Job Type: Full-time
Pay: $25.00-$30.00 per hour

Ability to commute/relocate:

• Grande Prairie, AB: reliably commute or plan to relocate before starting work (required)

Education:

• AEC / DEP or Skilled Trade Certificate (preferred)

Work Location: In perso

• Greet and check in patients in a professional and friendly manner
• Manage phone calls, emails, and appointment scheduling
• Process insurance claims and billing, including Ministry and Medical coverage
• Maintain accurate patient records and ensure all documentation is up to date
• Coordinate between patients and the clinical team to ensure efficient workflow
• Perform general administrative duties to support daily clinic operations
• Assist in creating a welcoming and organized front desk environmen