RECEPTIONIST / GUEST RELATIONS – VARANASI BIRMINGHAM

We are seeking a professional and welcoming Receptionist / Guest Relations Executive to join our team at Varanasi Birmingham, one of the city’s most prestigious fine dining destinations.

REQUIREMENTS:

• Previous experience in hospitality or luxury dining
• Proficiency with SevenRooms (essential)
• Strong communication and organisational skills
• Professional appearance and guest-focused mindset
  If you have a passion for hospitality and thrive in a fast-paced, high-end environment, we’d love to hear from you.
  Job Types: Full-time, Permanent, Zero hours contract
  Pay: £12.21 per hour

Benefits:

• Employee discount

Experience:

• Receptionist: 2 years (required)

Language:

• English (required)

Work Location: In perso

• Greet and host guests with warmth and professionalism
• Manage reservations, seating, and guest profiles via SevenRooms
• Handle calls, emails, and inquiries with excellent etiquette
• Coordinate with the floor team to ensure seamless guest experiences
• Support VIP guest management and special occasions