WHO WE ARE:

Extraordinary places, passionate people, and shared learning experiences: this is Aethos. We believe that traveling and hospitality should leave a lasting positive impact on the mind, body, and soul. That’s the reason why we choose our locations very carefully and work together with people who want to be part of a community instead of just ”having a job”. Everyone who works at Aethos can make a personal impact on the community and company - great ideas can come from anywhere. We are a young and dynamic hospitality company that understands the value of time with friends and loved ones. We make a conscious choice towards sustainability and wellbeing, and the luxury of time and space. We stand for freedom from the stresses and anxieties of modern life. We want to be the first choice for anyone who seeks respite and refuge from the boring, the stressful, and the unsustainable. That‘s why we define hospitality differently: while all of our decisions should be made with the community and needs of our guests in mind, we always thrive to create a community that we want to be part of and that improves the world around us. We invite you to be part of our story.

• To create a warm, welcoming and lasting impression for our guests.
• To provide a genuine, attentive, and friendly service to our guests to reflect our Aethos standards.
• To handle incoming enquiries swiftly regarding check in/check out times, room availability, hotels services.
• To deal with the arrival and departure processes for all guests, ensuring all standard operating procedures are adhered to.
• To have a good knowledge of Mews beneficial and ensure all guest information is captured.
• To carefully handle all necessary payments in line with department SOPs.
• To be responsible for ensuring the accuracy of guest billing, financial transactions and the Reception float.
• To maximize revenue by upselling hotel services including transportation, room category/breakfast upsells, F&B and Spa.
• To anticipate guest’s needs and provide them with a personalised, crafted experience.
• Collaborate with all other teams in the hotel, and all outsourced business partners to ensure the utmost satisfaction for our guests.
• To ensure compliance with standards of operation.
• To be an ambassador for Aethos as well as someone who embodies our values.