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Receptionist Agent at Accor

Amman, Amman, Jordan -

Full Time

Start Date

Immediate

Expiry Date

05 Sep, 26

Salary

0.0

Posted On

07 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Guest Relations, Cash Handling, Currency Exchange, Windows Office Suite, Problem Solving, Interpersonal Skills, Multitasking, English Proficiency

Industry

Hospitality

Description

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Consistently offer professional, friendly and engaging service. Greet, check in and settle guest accounts while ensuring all service standards are followed Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float Handle guest requests, questions and concerns effectively and promptly Promote a professional team environment Follow department policies, procedures and service standards Performs any and all other tasks assigned by management Upholds the highest standard of internal and external customer service at all times Qualifications Proficient in the English Language (verbal & written), second language is an asset Required knowledge of Windows' Office Suite Must be able to handle multiple tasks in a dynamic, fast-paced environment Ability to focus attention on guest needs, remaining calm and courteous at all times. Strong interpersonal and problem solving abilities Able to stand for long periods, at least 9 hours per shift Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The agent is responsible for greeting guests, managing check-ins, and settling accounts while maintaining accurate transaction records. They must handle guest requests promptly and uphold high service standards to ensure a positive customer experience.