Experience
1 - 3 Years
Job Location
Dubai - United Arab Emirates (UAE)
Education
Bachelor of Business Administration(Management)
Nationality
Emirati (UAE)
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Meeting and Visitor Coordination
- Ensure meetings are scheduled effectively.
- Assist visitors with access, seating, and refreshments without delays.
Front Desk Operations
- Greet visitors and callers professionally.
- Maintain a neat and organized reception area.
Customer Service Excellence
- Obtain positive feedback from visitors and staff.
- Resolve issues promptly and courteously.
Communication Management
- Direct calls and inquiries accurately and efficiently.
- Relay messages in a timely manner.
Administrative Support
- Complete required reports, correspondence, and documentation accurately and submit them on time.
Record and Data Maintenance
- Keep visitor logs, contact lists, and internal records accurate, up-to-date, and confidential.
Support to Aftersales Operations
- Coordinate between reception and the Aftersales team to contribute to smooth workflow and customer satisfaction.
Desired Candidate Profile
- Excellent verbal and written communication skills in English.
- Strong customer service orientation and professional demeanor.
- Proficient in MS Office applications (Outlook, Word, Excel).
- Ability to multitask and manage a busy front-desk environment.
What Qualifies You For The Role:
- Diploma or Bachelor's degree in Business Administration or a related field (preferred).
- 1-3 years of experience in a front-desk, customer service, or administrative role, ideally within an automotive or service-oriented environment.
- Excellent verbal and written communication skills in English. Proficiency in Arabic is an advantage.
- Proficient in MS Office applications (Outlook, Word, Excel) with strong organizational and time-management skills.
Employment Type
Company Industry
Department / Functional Area
Keywords
- Customer Service RepresentativeCustomer ServiceAdministrative AssistantWelcome Desk AttendantVisitor ManagementData EntryGuest Services RepresentativeCommunication SkillsAdministrative SupportMulti-Line Phone Systems