Receptionist and Hospitality Assistant at The Haven Hostel
Thunder Bay, ON P7B 1L4, Canada -
Full Time


Start Date

Immediate

Expiry Date

25 Sep, 25

Salary

17.5

Posted On

26 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

French

Industry

Hospitality

Description

We are currently seeking a fun loving, motivated, energetic individual to join the team working Reception. The ideal candidate will be well-traveled, have knowledge of hostel culture, local visitor information, culinary recommendations and travel event information.
*International students are not eligible due to funding requirements . Must be under the age of 30 and a permanent resident of Canada (Qualifications for the position under Canada Summer Jobs)
*
Please submit full resume with a little introduction about yourself.

Responsibilities
  • Knowledge of local tourism activities and promote access to outdoor gear rental and local outdoor tourism agencies considered an asset
  • Ensuring a calm and welcoming atmosphere for guests - guests are priority taken care of - escorting guests to where they need to go, giving run downs of the business as per welcoming list
  • Daily room checks, bi-hourly checks
  • Reception duties, opening as per opening SOP, closing as per closing SOP
  • Ensure laundry is completed by the end of shift
  • Prepare rooms, arrange decorations, media equipment, and furniture for social or business functions
  • Manage guest inquiries and bookings via phone, email, and in-person
  • Answer telephones and respond to customer inquiries
  • Ensure accurate billing and payment processing
  • Operates cash register and general administrative duties
  • Check guests in and out of system, including deleting and inputting door codes accurately
  • Maintain a clean and organized front desk area
  • Work closely with housekeeping and maintenance staff to ensure guest rooms and public areas are well-maintained
  • General duties include tidying/cleaning washrooms, kitchen bar and public areas
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