Geneticks is the first private lab in Canada dedicated to providing an accessible and reliable service for testing ticks for tick-borne diseases. We are seeking a dynamic individual to fill the position of Receptionist / Marketing Strategist. This is a hybrid role where the successful candidate will be responsible for both receptionist duties and driving marketing initiatives forward. We are seeking a highly organized individual who is passionate about public health and working in a growing company.

QUALIFICATIONS:

• Strong communication and customer service skills
• Experience in a administrative or customer-facing role
• Background or interest in marketing and social media management
• Ability to multitask, stay organized, and manage time effectively
• Proficiency with Microsoft Office and Google Workspace
• Experience with website modification (WordPress preferred)
• Some understanding of tick-borne diseases such as Lyme Disease

RECEPTIONIST DUTIES:

• Answer phones and respond to customer emails in a timely and professional manner
• Assist walk-in customers
• Send out completed testing reports to clients
• Process customer payments when needed

MARKETING RESPONSIBILITIES:

• Implement marketing strategies to recruit veterinary and healthcare clinics, as well as other at-risk organizations, to use our tick testing services
• Use social media platforms to promote Geneticks and raise awareness about tick safety and disease prevention
• Assist in the creation of marketing materials such as blog posts, social media content, and newsletters
• Collaborate with the team to develop new marketing initiatives