POSITION OVERVIEW

The Receptionist and Office Coordinator is a vital part of Choice Digital’s daily operations, serving as the first point of contact for all visitors and callers and is responsible for maintaining efficient office operations. Under the supervision of the Office Manager, this role provides administrative support to all employees by leading administrative efforts for our office space, and ensures a professional, welcoming environment to all guests and visitors.

QUALIFICATIONS AND EXPERIENCE

Required:

• High school diploma or equivalent (GED)
• Excellent verbal and written communication skills
• Strong organizational and time management skills
• Working knowledge of and experience with Google Workspace (Mail, Docs, Sheets, etc.) and Microsoft Office (Word, Excel, etc.) suites
• Experience answering and managing a main phone line
• Ability to multitask and prioritize several projects
• Ability to sit for extended periods while working at a desk
• Ability to lift and move office equipment with and without assistance (up to 25 pounds)

Preferred:

• Associate’s degree or higher
• Familiarity with web conferencing and/or Zoom in an office setting
• Prior experience as an office receptionist, office manager, or office administrator/administrative assistant
• Bilingual (Spanish) is a plus

Reception Desk Management

• Staff the reception desk during the morning and early afternoon
• Greet all visitors and callers in a polite and friendly manner
• Promptly answer, screen, and forward incoming phone calls to the appropriate recipient
• Issue visitor passes to guests of the office and maintain an accurate sign-in/sign-out log
• Maintain a clean and organized reception area

Office Operations

• Maintain
• tidiness and organization of the office and kitchen areas
• Manage and ensure appropriate stock and inventory of food, office and cleaning supplies
• Ensure conference rooms and common areas are maintained with appropriate supplies and equipment
• Ensure satisfactory operation and upkeep of printers, shredders, kitchen appliances, and other office equipment
• Receive deliveries of mail and process outgoing shipments with shipping vendors

Administrative Support

• Gather and process receipts, invoices, and billing information in coordination with the accounting department as requested
• Assist in the planning and execution of company and office events, company lunches, and other events as directed
• Provide general administrative support for staff as directed
• Maintain effective internal filing and data management systems