Receptionist and Office Coordinator at NielsenIQ

Leuven, Flemish Region, Belgium -

Full Time

Start Date

Immediate

Expiry Date

01 Feb, 26

Salary

0.0

Posted On

03 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Microsoft Office, Administrative Support, Coordination, Triage, Meeting Support, Catering Management, Security Management, Vendor Management, Cost Savings, Health & Safety, Crisis Response, Intra-office Communication, Maintenance Coordination, Autonomy

Industry

Software Development

Description

Job Description ABOUT THIS JOB The Receptionist and Office Coordinator position is the first point of contact for all that enters the facilities. The person joining will be responsible for providing top customer service, engaging positively with everyone that enters the building, providing responses, and escalating as needed. This position will coordinate as needed with the on-site Facilities team, janitorial, security, etc. RESPONSIBILITIES Create pleasant entry experience for employees, customers and visitors Receive requests and triage with the appropriate teams (IT, Real estate, etc) Support onsite meeting requests, providing support for room reservations and engaging AV team as needed for equipment support Manage catering requests Manage security badges for associates & guests Monitor coffee room & office supplies, coordinating orders as needed Perform other administrative support duties as required by the FM department Manage and coordinate postal and courier services Handle all incoming phone calls in a polite manner with standard greetings and transfer them to the parties concerned, and take messages if the receiver is not available to take the calls Create pleasant work environment for employees Develop intra-office communications to share information about the building (ie, landlord sponsored events, equipment repairs, changes in procedures, etc.) Receive and manage daily requests from associates, engaging landlord maintenance support or other vendors as needed Respond to associate requests in a timely and professional manner Obtain vendor price quotations, prepare POs, monitor invoice processing Drive cost savings initiatives, identify services to adjust or bid Liaise with site landlords to ensure that the agreed program for planned building maintenance is implemented and monitored Coordinate with Project Manager(s) to execute renovation and relocation plans Work closely with Corporate Security to implement safety standards on site Collaborate with Global Crisis Response team, to work through calamities, theft, etc. Collaborate with Health & Safety team to maintain a safe and healthy work environment. QUALIFICATIONS Relevant education and experience required Minimum 3+ years of progressively responsible experience Excellent communication skills (written and verbal) in Dutch and English Autonomy towards your own tasks Knowledge of Microsoft Office (Word, Excel) On site role with no hybrid work Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Responsibilities

The Receptionist and Office Coordinator is responsible for creating a pleasant entry experience for employees, customers, and visitors while managing various administrative tasks. This includes coordinating with facilities teams, handling requests, and ensuring a safe work environment.