OVERVIEW

Wellbeing Residential Ltd, established in 2005, is a care provider dedicated to delivering personalised care to older adults. They are currently seeking an Apprentice Business Administrator to support their administrative functions at their Manchester branch.

APPRENTICESHIP QUALIFICATION AND TRAINING

• Business Administrator Level 3 Apprenticeship Standard
• Completion of assignments
• Professional discussions, reflective accounts and witness testimonies
• Lead on a project to demonstrate knowledge, skills and behaviours

QUALIFICATIONS REQUIRED

GCSE in English (Essential), GCSE in Mathematics (Essential)

SKILLS REQUIRED

Administrative skills, Attention to detail, Communication skills, Customer care skills, Initiative, IT skills, Non judgemental, Organisation skills, Patience, Team working

Duties:

• Managing the front desk and ensuring a smooth and welcoming experience for visitors, staff, professionals signing in/out while also maintaining a professional and efficient environment as being the first point of contact of the business
• Maintaining a Clean and Organised Reception Area:
• Ensuring the reception area is tidy, welcoming, and well-maintained
• Handling incoming calls, screening them as needed, and transferring them to the appropriate person or departmen

Basic Clerical Duties:

• Tasks like photocopying, scanning, and document management
• Providing information
• Answering inquiries about the organisation, providing directions, and assisting with general information requests
• Schedule appointments/hold the diary/book taxi/transport & record
• Provide general administrative support by organising files, archiving, handling correspondence/letters/parcels/deliveries/inventory of devices on site
• Gather feedback/surveys from visitors, staff, professionals
• Maintaining office supplies, processing mail ensuring they are swiftly responded to
• Proficiency in using computers/excel/word
• Must have a positive attitude, patience, and the ability to handle stressful situations professionally whilst representing the business successfull