ZIA Medical Center is seeking a well-organized and experienced Receptionist with a background in healthcare to join our front office team. The ideal candidate will have a minimum of 2 years’ experience in a healthcare setting, with sound knowledge of medical billing and insurance procedures. This role is critical in ensuring a smooth patient experience and efficient clinic operations.

REQUIREMENTS:

• Minimum 2 years of experience in a medical or healthcare reception/front desk role.
• Strong knowledge of insurance processes, billing systems, and claim handling.
• Proficiency in using clinic management software and MS Office applications.
• Excellent communication and customer service skills.
• Ability to handle multiple tasks and remain professional under pressure.
• Must be Fluent in Arabic.
  Job Type: Full-time
  Pay: AED4,000.00 - AED6,000.00 per month

Experience:

• Receptionist: 2 years (Preferred)

Language:

• Arabic (Required)

• Greet and assist patients in a courteous and professional manner.
• Manage patient registration, appointment scheduling, and follow-ups.
• Verify insurance details and eligibility; assist with billing and claim submissions.
• Collect payments and issue receipts for consultations and procedures.
• Maintain accurate patient records and update information as required.
• Coordinate with medical staff to ensure timely patient flow.
• Answer phone calls, respond to inquiries, and provide information about services.
• Maintain cleanliness and organization of the reception area.
• Ensure confidentiality of patient records in accordance with clinic policies and regulatory requirements.