Receptionist at Artisan Design Group, LLC

Leesburg, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

0.0

Posted On

04 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Reception, Appointment Management, Communication, Administrative Tasks, Financial Responsibilities, Compliance, HIPAA Regulations, Electronic Health Record Systems, Microsoft Office Suite, Organizational Skills, Multitasking, Medical Terminology

Industry

Description

Description Receptionist Position Summary: The Receptionist serves as the first point of contact for patients, providing a welcoming and efficient front desk experience. This role is crucial in maintaining smooth practice operations and ensuring excellent patient service. Detailed Responsibilities: 1. Patient Reception: • Greet and welcome patients upon arrival • Check patients in for appointments using the practice management system • Verify and update patient information, including insurance details • Collect and process copayments • Provide new patient forms and assist with their completion as needed 2. Appointment Management: • Schedule, reschedule, and cancel appointments • Send appointment reminders via phone, text, or email • Manage waiting lists and fill cancelled appointment slots 3. Communication: • Answer incoming phone calls and route them appropriately • Respond to patient inquiries and provide basic information about services • Relay messages to appropriate staff members in a timely manner • Communicate any delays or issues to waiting patients 4. Administrative Tasks: • Maintain a clean and organized reception area • Manage incoming and outgoing mail and faxes • Assist with basic filing and data entry tasks • Prepare and organize patient charts for upcoming appointments 5. Financial Responsibilities: • Process payments and provide receipts • Reconcile daily transactions • Assist patients with billing inquiries and direct complex issues to the billing department 6. Compliance: • Adhere to HIPAA regulations and maintain patient confidentiality • Follow clinic policies and procedures • Participate in compliance training as required 7. General Support: • Assist with inventory management of office supplies • Support other administrative staff as needed • Contribute to a positive work environment Required Qualifications: • High school diploma or equivalent; some college education preferred • Minimum 1 year of experience in a medical office or customer service role • Proficiency in electronic health record systems and Microsoft Office suite • Excellent verbal and written communication skills • Strong organizational and multitasking abilities • Basic understanding of medical terminology Preferred Qualifications: • Experience in a dermatology or surgical practice • Knowledge of medical insurance and billing procedures Physical Requirements: • Ability to sit or stand for extended periods • Visual acuity to view computer screens and read documents • Ability to communicate clearly in person and over the phone • Light lifting and carrying (up to 15 lbs) This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Responsibilities

The Receptionist acts as the primary contact for patients, ensuring a welcoming front desk experience and maintaining smooth practice operations through patient check-in, appointment scheduling, and communication handling. This role also involves various administrative and financial tasks, including processing copayments and maintaining confidentiality.