About UsEstablished in 2009, Asia Pacific Group (APG) is a trusted organisation in the Education and Migration industry, with a strong presence across Australia and international markets. With a customer-first approach and a commitment to quality service, APG continues to support students and clients in achieving their education and migration goals.About the RoleWe are looking for a professional, organised, and customerfocused Receptionist / Office Administrator to manage front-desk operations and provide administrative support to the office and various departments.Key ResponsibilitiesGreet and assist clients and visitors in a professional and friendly manner.
Handle incoming calls, emails, enquiries, and general client communications.
Understand clients' requirements and concerns and direct them to the appropriate counsellor or department.
Record and update CRM remarks for visited clients and complete necessary paperwork for enrolled clients.
Schedule appointments and maintain office calendars.
Maintain accurate client records, documents, and administrative files.
Provide general administrative support to different departments as required.
Coordinate and assist with events, expos, seminars, and promotional activities organised by APG.
Attend APG events and seminars to support client engagement and recruitment activities.
Maintain records of office assets, keys, access cards, stationery, and merchandise.
Coordinate monthly office grocery and general office supply requirements.
Maintain office stores and ensure adequate availability of stationery and promotional materials.
Assist with bills, invoices, employee reimbursements, and related administrative documentation.
Participate in promotional activities and assist in creating videos and other content for social media platforms such as Instagram, TikTok, and other digital channels.
Support the team with other office administration and coordination requirements.
Perform other duties and responsibilities as reasonably assigned by the reporting manager.
Responsibilities
About the job
About UsEstablished in 2009, Asia Pacific Group (APG) is a trusted organisation in the Education and Migration industry, with a strong presence across Australia and international markets. With a customer-first approach and a commitment to quality service, APG continues to support students and clients in achieving their education and migration goals.About the RoleWe are looking for a professional, organised, and customerfocused Receptionist / Office Administrator to manage front-desk operations and provide administrative support to the office and various departments.Key ResponsibilitiesGreet and assist clients and visitors in a professional and friendly manner.
Handle incoming calls, emails, enquiries, and general client communications.
Understand clients' requirements and concerns and direct them to the appropriate counsellor or department.
Record and update CRM remarks for visited clients and complete necessary paperwork for enrolled clients.
Schedule appointments and maintain office calendars.
Maintain accurate client records, documents, and administrative files.
Provide general administrative support to different departments as required.
Coordinate and assist with events, expos, seminars, and promotional activities organised by APG.
Attend APG events and seminars to support client engagement and recruitment activities.
Maintain records of office assets, keys, access cards, stationery, and merchandise.
Coordinate monthly office grocery and general office supply requirements.
Maintain office stores and ensure adequate availability of stationery and promotional materials.
Assist with bills, invoices, employee reimbursements, and related administrative documentation.
Participate in promotional activities and assist in creating videos and other content for social media platforms such as Instagram, TikTok, and other digital channels.
Support the team with other office administration and coordination requirements.
Perform other duties and responsibilities as reasonably assigned by the reporting manager.
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