FULL JOB DESCRIPTION

Full time dental receptionist role for a family run dental practice in Shepherd’s Bush.
The role is FULL TIME - NOT SUITABLE FOR PART TIME
Monday 9am - 6.30pm
Tuesday 9am - 5.00pm
Wednesday 9am - 5.00pm
Thursday 9am - 5.00pm
Friday 9am - 4pm
Saturday 9:00 - 14.00 alternate Saturdays (every other saturday)

You need to:

• Must be willing to learn
• Must be fluent in English
• Must have good knowledge of Windows Office (including excel) applications and IT computer skills.
• Must be proactive and able to work under own initiative as well as under direction.
• Must be well presented, articulate, outgoing and have excellent communication skills.
• Must have great English skills (on paper and spoken).
• Must be a team player (We all support each other).

• Greet patients warmly upon arrival and assist with check-in procedures.
• Schedule and confirm appointments
• Talking to patients via Whatsapp to discuss treatment options
• Manage patient records accurately, including updating personal information and treatment histories.
• Handle incoming calls, responding to inquiries and directing them to the appropriate personnel.
• Process payments and manage billing inquiries in a professional manner.
• Maintain a clean and organised reception area, ensuring all materials are stocked and accessible.
• Assist with administrative tasks such as filing, data entry, and correspondence as required.
• Collaborate with dental staff to ensure seamless patient flow and communication.
  Job Type: Full-time
  Pay: £15.20 per hour
  Work Location: In perso