Lierre.ca is looking for a candidate who has experience in customer service or has held a position as sales in the retail industry. The ideal candidate must be detail oriented, a fast learner, collaborative and can work with least supervision

KNOWLEDGE AND SKILLS REQUIRED:

• At least 2 years previous experience in a customer service/secretary /sale in retail stores, e-commerce business or medical clinic is an assets
• Strong computer proficiency and knowledge with Windows 10, Word, Excel, and other office software.
• Must be a fast learner and have the capacity of working with minimal supervision
• Strong communication and interpersonal skills are a must
• Must be able to work under pressure and in fast pace environment
• Must be able to multi-task as well as a collaborative work capacity is a must
• Must be fully bilingual (English and French), writing skills are required
  If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our team as a Customer Service /Sales Assistant!

MAIN RESPONSIBILITIES:

• You will be responsibility of overseeing customer service including answering customer’s questions by phone, email and through our online customer service system.
• Be responsible for company correspondence both incoming and outgoing
• Managing practitioner’s schedules: booking appointments, answering questions, and receiving payments
• Assist inventory management including stock inventory receiving, incoming orders from our manufacturers, and cross-checking information.
• Introduce our products and help with sales service in show room
• Ensure the reception and show room is clean and organized
• Performing other miscellaneous office tasks as assigned.